Our Team


Owner of The Small Biz Shop

Profile picWith more than 20 years of progressive business experience in several critical areas, Linda can apply her knowledge to develop solutions for your business needs. Key areas of experience include Marketing and Business support, Accounting, Financial Reporting, Marketing and Information Technology. During her career, Linda’s roles progressed from Word Processing Coordinator to Accountant to Research Analyst to Business Systems Analyst. As a result, she possesses a broad working knowledge of business components that are important to you.

She enjoys virtual project management, and is well-equipped to work with remote business partners. As part of her most recent corporate role, she managed a $2 million project remotely for several months. Outside of that project, 20% of her typical job was remote project management. Given her experience, Linda can readily step into the role of project management for your business, and distance is no issue.

Linda earned her Master’s in Business Administration (MBA) from New York Institute of Technology and completed her Bachelor’s Degree at Kent State University.   She is a member of Chatham’s Women’s Center for Entrepreneurship, a board member the Green Tree Rotary and has been a board and held various officer positions including Greentree Rotary President for the 2014-2015 club year.

Always thriving on new challenges, Linda’s philosophy as business owner is to always be able to deliver an extra value that the customer does not expect.

In her spare time, when not helping out with community projects through the Rotary, Linda enjoys perusing farmers markets and gardening, as well as listening to and playing music.



Marketing & Research Specialist

Marlene_cwMarlene graduated from Robert Morris University (Pittsburgh, PA) with a Bachelor of Science in Business Administration. Marlene has over 12 years experience as a Human Resources Specialist.  In her 8 years at PNC Financial Services Inc., Marlene managed HR areas of compliance including implementation, reporting and training, as well as providing specialized support and consultative services to Corporate HR.  Prior to PNC, Marlene supported companies with their recruitment needs.  She conducted entire sourcing and recruitment processes for various companies, including new ‘start-up’ facilities.  Her responsibilities included source networking, screening, interviewing, hiring and training employees, as well as developing creative on-going recruitment methods.

Marlene has an incredible penchant for visionary thinking and developing and implementing new ideas, and we are excited to have her as part of our team.  She currently manages prospecting, lead generation, network and event leads, and internet research.  Marlene also assists with Word and PowerPoint projects.

In her spare time, when not assisting a friend or neighbor in need, Marlene enjoys making jewelry and knitting.



Administrative Specialist

NikiGiardinaNiki is a graduate of Slippery Rock University with a B.S. in Education.  She lived in Virginia for two years and taught 3rd grade near Ft. Eustis.   As an elementary teacher, she has experience in the classroom using a variety of technology tools and programs.  Niki taught virtually for a Pennsylvania Cyber Charter School for two years as well as a traditional classroom for 10 years.  Niki is the newest member of the team and has contributed her creative talents with newsletters and content writing.

Niki manages the administration of email marketing campaigns, including account setup, maintenance, editing, contact management, and distribution.  Niki assists with content writing for a variety of social media platforms, which may include blogs, newsletters, websites, Facebook posts, and other platforms.  Niki also utilizes her education background to assist with the development of training materials. Niki also supports various administrative functions.

In her spare time, in addition to raising 3 daughters and spending time with her family, Niki enjoys golfing in the summer, bowling in the winter, and antique shopping year round.